Early on in the pandemic families were removing their loved ones from care homes due to the high concentration of covid infections, now families are making another judgement call to remove their relatives based on the fact visiting rights in care homes are now denied.
The most important thing is we have to be confident that the ones we care for are safe.
There are no guarantees right now, but we are instilling confidence in care services by providing person centred continuity of care in an individual’s own homes.”
The peace of mind solution from Optimal Future is a 24-hour care package with a strong focus on care continuity for patients and families.
One recent family to take up the service approached Optimal Future after having experienced many forms of care provision ranging from domiciliary care to residential care, but none were viable long-term options for the family.
Covid had actually heightened the family’s anxiety about appropriate care. Their need to be in control as a family of the decision making process of what form of care would be best suited to their father led them to our service.”
Optimal Future were employed to help the family’s elderly father live with dementia safely in his own home. Not only dis this keep their father safe and comfortable in his own surroundings but it now allows the family to be present and active in his care too.
Susan Harrison, daughter of the patient receiving 24 hour care had this to say: “Over the three months the care team has been looking after our Dad which has really developed into something special. It has been particularly beneficial to have a small team of regular carers working predictable shift patterns. This has not only built better relationships with Dad, but also with us, his family. All the carers have been so dedicated, unflappable in the face of awkward moments.
“There have been many times when they have gone above and beyond to make things really work well. Dad has gone from being a bit hesitant about having carers to really appreciating their company..”
Providing peace of mind to families requiring specialist care services is invaluable. The pandemic has compounded social care issues, it’s added jeopardy to the decision making process, no family should be in that position.
Optimal Future focus goes beyond care. They aim to maintain the independence of everyone they support. Whether it’s keeping an individual in their own home, rather than a care home, getting someone back on their feet after a hospital stay, respite care or night support, the service is person centred to ensure families and loved ones can rest comfortably knowing experts are supporting those they care for most.